Every delivery channel your customers are interacting with holds tremendous amounts of valuable data to your business even if you hadn't intentionally recorded it. Harvard Business Review published in 2006 a number of articles on Analytics Competitors, referring to businesses who use this populated data to uncover opportunities that enable them to innovate in their product and their business. Today every business leader in the world without an exception considers analytics to be a backbone to the business.
Tapping into your customer's data is a practice that suits your business as soon as you've had a live interactive product, it fits small and large businesses.
At Mokus we help you pull the data from all the delivery channels, whether that's your website, mobile app, customer support center, surveys and others and we assist you discover opportunities lying within them.